Terms and Conditions
General Rental and Booking Conditions of FA Orcar Rental e.U. V0.1.2024
General Rental Information
The Renter must present a valid driver’s license and an ID card or passport upon vehicle handover. The valid driver’s license must be proven by presenting the original license.
Trips Outside Austria
Orcar Rental provides the following services upon conclusion of a rental agreement:
– Rental of the vehicle for the period specified in the rental agreement, including the respective accessories.
– Provision of mobility services for all vehicles via the ÖAMTC automobile club contract.
Obligations of the tenant
The tenant signs and undertakes to comply with and fulfill all obligations and liabilities arising from the contractual relationship.
General Rental Information
Documents for vehicle handover
The Renter must present a valid driver’s license and an identity card or passport when handing over the vehicle. Proof of a valid driver’s license must be provided by presenting the original driver’s license.
Trips Outside Austria
Trips abroad to neighboring countries are permitted and free of charge, provided they are reported in advance and specified in the rental agreement. Additional countries can also be traveled to free of charge upon consultation with Orcar Rental, but they must be indicated before entry and also noted in the rental agreement. The various specified communication channels should be used for this purpose.The Renter is obliged to comply with the local traffic regulations, laws, and any toll conditions of the respective countries. During the rental period, the Renter is liable for all incurred fines and fees.
Traffic Violations
All traffic violations incurred during the rental period must be paid by the Renter without exception as soon as possible. Orcar Rental will charge a processing fee of €30 (including VAT) in addition to the further payment request from the respective authority after the first payment is missed.
Changing or Canceling a Booking
The Renter can change or cancel their booking free of charge within 24 hours before the rental time. Within 24 hours, cancellations will be charged a “No Show” fee (€30 including VAT). If the vehicle is not picked up despite a booking, a waiting period of 60 minutes will be observed before the reservation is canceled and a “No Show” fee (€30 including VAT) is charged.
Deposit
As a standard, no deposit is required at Orcar Rental. Exceptions for various high-value vehicle types, trips abroad, and drivers under 21 years old will be assessed with a maximum deposit of €750 and booked with an additional payment. The deposit will be refunded directly after successful return, but no later than after 7 days.
GPS
To ensure the proper provision of services by Orcar Rental, all vehicles are equipped with external GPS modules. These serve exclusively for random checks of the allowed countries specified in the rental agreement as well as the timely return and pickup of the vehicle.
Change of Return Location
Changes to the place of return outside the
Vehicle breakdown
If a return outside Vienna, Lower Austria, and Burgenland has already been agreed upon, a change due to the already requested pickup is only adjustable with additional costs specific to the new pickup location.
Kilometer Limit
As a standard, all vehicles are listed with unlimited kilometers. Exceptions are the categories: Specials and Pickups.
Final Provisions
Applicable Law
Austrian law applies. The place of jurisdiction is the registered office of Orcar Rental
Severability Clause
Should any provision of these terms and conditions be invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that most closely approximates the economic purpose of the invalid provision.